At Feelit, we are committed to protecting the privacy and security of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Collection of Personal Information
We collect personal information you provide directly to us when you place an order, activate a gift certificate, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, mailing address, and payment information.
2. Use of Information
The information we collect is used to:
- Process orders and deliver gift experiences;
- Send confirmations and notifications via email and SMS;
- Provide customer support;
- Improve our services and user experience;
- Communicate promotions and updates (with your consent).
3. Sharing and Disclosure
We do not sell or rent your personal information. We may share it with trusted third-party service providers who perform services on our behalf, such as delivery partners and payment processors. These providers are bound by confidentiality agreements and may only use your information as necessary to perform their services.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to access, correct, or delete your personal information, and to withdraw consent to certain uses. To exercise these rights, please contact us at support@feelit.ca.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
8. Changes to This Policy
Feelit reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and the revised policy will take effect immediately upon publication.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@feelit.ca
Address: Calgary, AB, Canada