Activate Your Certificate

Feelit is an online experience gift shop based in Calgary and serving all of Canada. Here you can choose a unique gift — from a romantic dinner to a helicopter ride or a spa day — and present it as a gift certificate.

You choose an experience or a universal certificate.

The recipient activates the certificate on feelitgifts.ca and books their date.

Yes, the standard validity period is 9 months from the date of purchase.

You have 2 options:

✅ Delivery in a branded gift box (1–3 days in Calgary) or via postal service across Canada.

✅ Instant electronic certificate via email.

Yes! If the recipient wants a different experience, they can exchange the certificate for any other from the Feelit catalog of equal value. If the desired experience costs more, they can pay the difference and enjoy the one they prefer most.

We believe that giving a gift with a visible price tag isn’t truly “Wow.” That’s why we don’t offer certificates with a specific monetary value.

But here’s the solution:

Choose an experience within the desired price category and place your order.
The recipient can exchange the gifted experience for any other on the website. We’ll let them know about this option in the gift instructions.

Yes! We offer custom solutions for corporate clients. Please contact us via the "Corporate Gifts" section or send us an email.

You can purchase and receive an electronic certificate via email within 5 minutes.

Or you can order a beautifully packaged physical gift and choose delivery by courier in Calgary or postal delivery anywhere in Canada.

Option 1 — electronic certificate with scheduled delivery.
Option 2 — courier delivery directly to the recipient in Calgary.
Option 3 — Canada Post delivery for recipients outside courier service zones.

Length: 22 cm ≈ 0.72 ft
Width: 17 cm ≈ 0.56 ft
Height: 7.2 cm ≈ 0.24 ft

Go to the “Activate” section and complete the activation form. Then you’ll be able to:

Choose any experience on the site within the value of your certificate
Split the certificate into multiple experiences
Pay the difference to upgrade to a more expensive option
Combine multiple certificates and select a higher-value experience

The recipient can enjoy their experience within 9 months of the purchase date.

No worries! Price changes on the site do not affect the validity of the gift — the recipient can still redeem their experience as originally intended.

If the season ends, the recipient can choose any other experience from the catalog. They can:

Select a different experience within the certificate value
Split the certificate into multiple lower-priced experiences
Pay the difference for a more expensive option

That won’t be a problem! The recipient is not limited to the gift you selected. They can visit the site and choose any experience of equal value. If the new option costs less, they can split it into multiple experiences. If it costs more, they can simply pay the difference. All changes can be done directly in the “Activate” section.

As early as possible, depending on your availability. Many experiences are popular and book up weeks in advance, so we cannot guarantee last-minute availability.

Some experiences also require additional permits and must be booked at least 10 days in advance.

Yes, all bookings must be made through Feelit to ensure proper service. If you arrive without a booking confirmation, the partner won’t be able to serve you, and your time will be wasted.

Within a few hours after submitting the booking form, our manager will contact you to confirm the selected time. Once confirmed, you’ll receive an SMS and an email with all the experience details.

Yes, you can. Details on how many days in advance you must cancel or reschedule are provided in the confirmation email. If you cancel too late, the certificate will be voided, and you will not be able to use it.

You do! You can choose the most convenient location when activating the certificate.

This means we’ve stopped working with the partner providing that service. You can:

Choose a different experience of the same value
Split the certificate into multiple experiences
Select a more expensive option and pay the difference

The remaining balance will be issued as a universal certificate, which can be used for any other available experience.

Yes, someone else can enjoy the experience. Just call us and provide:

The certificate number
Security code
Your details and the name/contact info of the new recipient

Please note: We won’t be able to provide new packaging or printed materials for the updated gift.

A gift certificate with a unique number and security code is single-use and cannot be returned, exchanged, or refunded for cash.

Once the order is placed and the certificate is activated, it cannot be canceled or partially refunded.

Please store your code in a safe place — lost or misused certificates cannot be replaced.

Your adventure starts here.

The Activation Form

Check Certificate Value Form

Important To Know

Rescheduling & Cancellations

Weather-Dependent Experiences

Exchanges & Flexibility

What Happens Next?

We receive your request

We will contact you

Receive confirmation

FAQ's

Gifted experience doesn't suit you? What can be done

Choose another experience within the certificate's value:

Choose a more expensive experience by paying the difference:

Change the number of participants or the duration of the experience (with additional payment)